Refund policy

 

At naomiw.com, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. We’ve made our refund policy as easy as possible. For our full refund policy see the customer agreement below.

Within 365 Days
You must request a refund for your purchase (less shipping & handling) within 365 days of the product being shipped. You may be required to return some or all of the products to receive a refund. All refunds will be issued to the original form of payment within 10-15 business days. Exclusions are below:

Order Issues
We reserve the right to cancel any order or refuse any purchase made through our site.

No Resale
All purchases of products and services through the Site are for personal, non-commercial use only and you agree not to resell the product without expressed written consent from The WellBeauty Company. The sale or linking of our products on or to any third-party e-commerce site, marketplace or mobile application without our specific written consent is expressly prohibited and this action will invalidate our 365-Day Happiness Guarantee.

International
We do not issue refunds for purchases outside the US.

Gift Cards
Gift cards are non-refundable and cannot be redeemed for cash. Coupons and other discounts not applicable when purchasing gift cards. Gift card balance can be tracked by creating an account at naomiw.com.

Discounts
Any discount applied to the order will be deducted from the refund issued.

Digital Products/Purchases
Digital Products/Purchases are non-refundable unless specified specifically by product. Please contact customer support for additional information.

*DAMAGED, BROKEN, OR MISSING ITEMS
Please contact our customer care team at info@naomiwhittel.com immediately if your package is damaged, lost, or broken.

If you have any questions or concerns about making a return, feel free to contact our support team at info@naomiwhittel.com. You can also mail to us:

Naomi Whittel
c/o Ocean Blue Logistics
8825 Boggy Creek Rd
Orlando, FL 32824